New! We now deliver to all EU Countries and most of the European countries covered by Royal Mail Airmail as well as to the USA, Canada, Australia and New Zealand. Maximum weight for Airmail Small Packets is currently 2kg including packaging but you can order more than this if you want to - if your order is over 2kg it will be packed in more than one box to keep the weight of each one under 2kg. The system will calculate the price for you when you checkout. Prices start from only £2.44!
Your credit card company will apply the appropriate exchange rate when you order - they may charge you a small fee for this. All taxes and custom duties are the responsibility of the customer and depend on the country the order is sent to.
International delivery options are currently:
We will be adding International Signed For and Airsure options soon. For Time Sensitive Orders please ring 01803 864437 for an International Courier quote.
WE CANNOT GUARANTEE THAT CHOCOLATE AND OTHER HEAT SENSITIVE ITEMS SENT TO HOT COUNTRIES WILL ARRIVE IN A PERFECT CONDITION. WE PACK THESE ITEMS IN EXTRA LAYERS OF BUBBLE WRAP TO GIVE THEM SOME PROTECTION BUT WE HAVE NO CONTROL OVER HOW THEY ARE TRANSPORTED ONCE THEY ARE OUT OF THE UK. FOR THIS REASON PLEASE THINK CAREFULLY BEFORE ORDERING SUCH ITEMS AS NO REFUNDS CAN BE GIVEN. IF YOU DO DECIDE TO ORDER, THESE ITEMS WILL BE SENT AT YOUR OWN RISK.
How quickly will I get my sweets?
We try our very best to despatch orders on the day we receive them.
The earlier in the day we receive your order, the better the chance of it being despatched that day.
Our orders are despatched at 4.00 pm Monday to Friday so orders received after 3.30 pm will be despatched the next day.
Premium Delivery is a Guaranteed next working day service (Monday to Friday, excluding Bank Holidays). If it is vital that your order is delivered the next working day we need to receive it by 12.00 pm. Orders placed after 12.00 pm may not be despatched until the following day. Premium Delivery requires a signature - so make sure there is someone home or a card will be placed through your door and you'll have to go and pick it up.
It is not possible to guarantee Standard and Economy delivery times as delivery can be affected by so many different factors which are beyond our control.
Delivery times for outlying areas and islands will take a little longer than the quoted times.
Sometimes despatch can be delayed because we are waiting for stock. If despatch is going to be delayed by more than 2 days we will email you to let you know.
Overseas delivery times can vary widely and can be influenced by many factors outside of our control, including Customs intervention, weather, and distance from major airports. From experience a good rule of thumb is to take Royal Mail's Delivery Aim and double it.
If you have any special delivery requirements please contact us before you order and we'll do our best to find a solution. We're here to help!